Amendment to terms and conditions effective March 30, 2026

Our email response times are currently between three to five business days. For immediate assistance, our virtual assistant is available to help you 24 hours a day, 7 days a week. Click on the Chat button at the top of the page to use our virtual assistant to track shipments and process self-serve requests such as Address Correction, Redelivery and Hold for Pick Up today. You can also report a fraud using our virtual assistant by stating you would like to submit a feedback.