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Start a chat, e-mail us your feedback or questions, or call our customer service and support hotlines.

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For immediate assistance, please use our Chat option, which is located at the top of the page. If you would like to provide us your questions, thoughts and concerns via e-mail, please take a few minutes to fill out the form below.

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Purolator Virtual Assistant

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Phone

1-888-SHIP-123

For email support click here Please allow up to 72 hours for a reply.

Purolator Virtual Assistant

Purolator’s Virtual Assistant can answer questions from “Where is my package” to “Where can I pick up my shipment”. You can also submit requests such as changing a delivery address or even sending a package at a more convenient location for pick up.

Our Virtual Assistant is available to you 24/7. If our Virtual Assistant can’t resolve your request, it will help direct you to someone who can!

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