Services and reliability you can trust
Security and loss prevention
As a TAPA-certified shipping provider, we use industry-leading security and loss prevention protocols to keep your shipments safe from theft and fraud, monitored and tracked from end to end.
Customer satisfaction
Purolator is one of the most trusted brands in the delivery service category* and our commitment to safe handling, damage avoidance, security and on-time performance builds trust and saves you money from costly inventory losses and reshipping.
Efficient returns
Our comprehensive returns process enables North American customers to safely, easily return products in a timely manner, while giving you flexibility into how returns are handled—return, reship, donate or destroy—to support your sustainability initiatives.
Total visibility
We provide best-in-class visibility into your delivery at every step of its journey with Purolator Vision and Purolator Your Way. These tools provide increased delivery speed and a proactive approach to customer satisfaction.
A vast network and cross-border solutions
Using a range of air, ground, freight and expedited options, we offer end-to-end delivery solutions across Canada, the U.S. and internationally, while delivering to 100% of Canadian postal codes.
The Purolator advantage: Streamline your supply chain
While you focus on building your customer base, we can help you with the right logistics solution. Finding the right partner means you’ll get support across the supply chain—from warehouse, packaging and shipping to the final delivery.
Specialized services include expedited forwarding and enhanced air services that allow us to move all shipments—parcel, courier, freight, etc.—to warehouses, manufacturing facilities or anywhere throughout the supply chain where time is of the essence.
Tailored shipping solutions
We offer express, next-day and urgent shipping solutions for your high-value, sensitive and fragile goods.
Cross-border shipping expertise
With over 25 years of cross-border experience, we are ready to facilitate the import and export of your telecommunications parts and supplies with customs clearance and trade support and guidance.
Freight and International freight forwarding capabilities
Whether you need speed or shipment consolidation, Purolator’s truckload (TL) and less-than-truckload (LTL) options offer expedited and standard freight shipping within Canada and to and from the U.S.
We can help manage the movement of telecommunications equipment, parts and supplies into and out of North America.
Flexible services
With the largest number of operational terminals in Canada, servicing 100% of all postal codes across the country, we can ensure your shipments are handled with the utmost care and minimal hand-offs at every stage of the journey.
In an industry where your supply chain means the difference between success and failure, connect with a partner that can customize and tailor their solutions to your needs. We provide strategic supply chain solutions, inventory management and enhanced visibility into time sensitive and high risk shipments.
Customize your shipping solutions
Mission Critical
With best-in-class tracking visibility and 24-hour access to our shipping specialists, Mission Critical offers fully flexible expedited shipping solutions, ensuring the best route is taken for your most urgent deliveries.
Chain of Signature
Get added flexibility or security with our signature options. Securely ship controlled items that need more than one signature throughout the transportation route.
Special Handling and Dangerous Goods
Whether your shipments are fully regulated or comply with the available transport exemptions, with Purolator, you can rest assured that you're partnering with a logistics provider that provides the safety, protection and speed you require.
Simplified Returns
Easily create return shipping labels to include with your shipments or to send at a later date. Purolator offers tailored solutions for managing returns, offering businesses across Canada and the U.S. a seamless experience that enhances the customer journey and focuses on sustainability.
Importing and Exporting
Get support importing and exporting goods from North America with Purolator’s vast shipping options. We can help manage your courier, freight, international freight forwarding, air cargo and global supply chain needs for delivery into Canada.
FAQ
Yes, we have multiple flexible shipping solutions to meet your needs. Speak with our customer care team at 1 888 SHIP-123 or speak to your Account Executive for shipping guidance and support.
It depends on what type of telecom equipment you’re shipping. Here are some tips:
- Browse our available in-store packing supplies like boxes, cushioning and tape.
- Get a hand from a packing expert at a participating Purolator retail location.
- Speak with our customer care team at 1 888 SHIP-123 or speak to your Account Executive for shipping guidance and support.
Yes, we offer advanced tracking with Purolator Vision which provides end-to-end tracking and visibility into shipment data for enterprise courier shippers. You can aggregate shipment data, create custom user views, quickly export data,and automate tracking and exception reports.
Yes, we offer Chain of Signature. Securely ship controlled items that need more than one signature throughout the transportation route. Speak with our customer care team at 1 888 SHIP-123 or speak to your Account Executive for shipping guidance and support.
Partner with one of Canada’s largest courier and freight networks
and trust your business to the experts.
Related Resources
How to Optimize Your Reverse Logistics Process
When it Comes to Cargo Theft, All Shipments are Vulnerable – Are You Prepared?
Reverse Logistics Solutions: A Shipping Trend Your Business Needs
More Business Offerings
*Gustavson 2023 Brand Trust Index conducted by the Gustavson School of Business surveyed 9,200 Canadian consumers aged 18+. Ranked and evaluated trust in over 400 brands. Purolator ranked 3rd within the Delivery Services category after FedEx and Canada Post respectively.
†Certain terms, conditions and geographic restrictions apply (including point of origin and destination guarantee restrictions and money back guarantee restrictions). In most cases, end of day means 9 p.m. See Purolator Terms and Conditions of Service for full details.
†Purolator Express® 9AM, Purolator Express® 10:30AM, Purolator Express® 12PM, Purolator Express® Evening are only available when a shipment is prepared using an automated shipping system. See Purolator Terms and Conditions of Service for details.
Copyright © 2025 Purolator Inc. All rights reserved. Privacy Policy
Purolator Inc | 2727 Meadowpine Blvd | Mississauga | ON | L5N 0E1 | 1 888 SHIP-123 | purolator.com
