To open a Purolator Freight Account, please contact your Account Executive, 1 888 SHIP-123 (option 6) or email us at PurolatorFreightCustserv@purolator.com.
Once you have set up your freight account, please contact our Technical Support team at 1-800-459-5599 to set up a login ID and password for your online account so that you can ship online.
Purolator Freight provides both TL (truckload) and LTL (less-than-truckload) freight services in Canada. Our Expedited service offers fast, time-definite delivery and our Standard Freight is an economical option for less time-sensitive shipments. For more information on our Freight Services, click here.
We can help manage the import of goods into and export of goods out of North America and facilitate delivery into the Canadian market with our International Freight Forwarding Solution. For global manufacturers, we pick up shipments offshore and load containers onto ocean liners for delivery to Canadian ports of entry, where containers are picked up and quickly moved into our logistics network for distribution into the Canadian market. To learn more, visit our Import & Export with Cross-Border Logistics page.
Purolator offers freight shipping to the U.S. with our Cross-Border TL/LTL services. Our network of hubs
in the U.S. and Canada can manage both outbound and inbound Freight shipments.
To learn more, visit our Import & Export with Cross-Border Logistics page.
Details of Purolator’s freight shipping terms and conditions can be found in our Purolator Terms and Conditions of Service.
Freight shipments require a Purolator shipping label or Purolator-approved bar code shipping label as well as a bill of lading. For information on how to properly label your freight shipment, see our Pallets page.
For size and weight restrictions refer to our Packaging Guidelines.
For details regarding a freight shipment, contact our Customer Quality Specialist department at 1 888 SHIP-123 (option 6).
To better understand your freight invoice, please contact our billing team at 1 888 SHIP-123 (Option 3). If there is a commodity description on your invoice that you don’t understand, you can view our Invoice Legend - Freight Services.
