Due to extreme high shipment volume to be processed throughout this week and winter weather causing late air and linehaul arrivals, we are experiencing delivery delays of one to two days across the country.
Shipments most impacted are those destined for Toronto and Ottawa.
Additionally, our call volume into our Customer Contact Centre is also very high – please track and schedule pickups through self-serve tools, such as purolator.com, to avoid spending time waiting on the phone.
We thank you for your patience and understanding.
Please use our Track tool on the home page of purolator.com to check for the current status of your specific shipments.
