What our online shipping services can do for you
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Save Time
With Internet access, ship anywhere and anytime. Create a shipment, schedule a pickup, choose packaging type and delivery options, and get account-based estimates in seconds.
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Make Shipping Easier
Avoid the tedious process of manual shipping by auto-populating address fields to help eliminate human errors. You can also generate custom reports on your online shipping activity and history.
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Gain Peace of Mind
Track your shipment in real time and get email notifications to let you know when a shipment has been created, when a delivery is completed, and when a scheduled delivery time has changed.
Manage your shipping activities
Online shipping offers various features that let you effectively manage your shipping activity and help speed up the process of recurring tasks.
- Create shipping batches for recurring shipments to multiple recipients.
- Easily set up secure third-party shipping with email notification whenever a third party ships on your account.
- Benefit from alerts and email notifications regarding delivery times and potential delays.
- Create return labels to include with your shipment, to email to your customer or to print and mail at no extra charge.
- With downloadable reports, get complete transparency on shipping activity on any of the accounts you use.
- Ship your less-than-truckload (LTL) freight by simply selecting the Purolator Freight Services option once you login. Learn more about Purolator Freight.
FAQs
The following browsers and settings are recommended to ship online:
- Internet Explorer 8 or higher
- Firefox 3.6 or higher
- Chrome
- Safari
Make sure that Javascript is enabled on your browsers.
- From the Menu bar of your Internet browser page, click on “Help” to see what version of Internet Explorer you are running.
- If you are using Internet Explorer, we recommend adding our website (purolator.com) to your compatibility view settings. To view your settings, click on “Tools,” and then on “Compatibility View Settings.” You'll see our website address. Click “Add.”
Follow these steps to reprint a shipping label for the current day:
- Go to “Ship & Track.”
- Choose “Reprint Shipment Documents.”
- Enter the Tracking Number/PIN you would like to reprint or choose “List All” from “Shipping Documents.”
- Click on the printer icon on the left-hand side of the document type.
A shipping label can be cancelled only the same day it is created/dated for, and the shipping label must be cancelled before midnight (12 a.m.) ET of that day. To cancel a shipment, follow these steps:
- Go to “Ship & Track.”
- Choose “Cancel a Shipment.”
- Select the shipment that needs to be cancelled.
- Click on “Cancel.”
When the shipment is cancelled, you will see the cancellation details on your screen.
If you are not able to correct the error, please contact our Technical Support department at 1 800 459-5599 or complete and submit our online form, which is located on our Contact Us page.
Ready to get started?
To start shipping online, simply register today. Or if you are an infrequent shipper, click here to ship as a guest - no login required!
